Exchanges

• I want to exchange an item
• I have received a damaged item
• How will my damaged item be replaced?
• The item delivered is incorrect or parts are missing from my order
• I have a fault with my item
• How long will it take for a replacement to be sent?

Returns

• How do I return an unsuitable item?
• How long will it take to process my return?
• I require replacement goods urgently, what can you do?
• What if I don't want my goods or have ordered surplus stock?

Delivery

• I have received a faulty item
• The item I have received is incorrect or an item is missing
• Delivery Charges
• When will the courier deliver my parcel?
• Can you deliver to a different address?

How to Buy

• Can I buy online?
• I'm a consumer, where can I purchase your products?
• What Does MOV Mean
• Where can I buy from?
• Apply for a Sensio Trade Account

FAQ

• Are Sensio products easy to use?
• Manufacturers Guarantee
• Are Sensio products compatible with other Manufacturers?
• Are Sensio lights Dimmable ?
• Quality and Peace of Mind
• Energy Certificates

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Announcements

• Colour Temperatures
• Product Design & Awards
• Product Design & Development
• The importance of Lighting
• Sensio - There's an App for that!
• About us - The Sensio Story

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